FAQs for pet owners

  • Whilst I would love to consult with you directly, it is important that you and your pet's relationship with your primary care vet be preserved, so I can not offer direct consultations with pet owners. If you have concerns about your pet’s health, the best solution is to ask your vet to contact the Online Oncologist on your behalf.

  • Your vet can visit the website, fill out the consultation form, and submit your pet’s case details. They will receive a comprehensive report with a diagnosis and treatment plan.

  • Yes, each case is reviewed individually, and your pet will receive a personalised treatment plan based on their specific condition and medical history.

  • The Online Oncologist aims to respond to all consultations within 24-48 hours. For urgent cases, your vet can indicate the urgency to receive a faster response.

  • Your vet will review the report with you, discuss the diagnosis and treatment options, and implement the recommended plan. Follow-up consultations and adjustments to the treatment plan can be requested by your vet as needed.

  • While direct consultations with pet owners are not available, your vet can provide you with educational resources and advice based on the consultation report from the Online Oncologist. Always follow your vet’s guidance for your pet’s care.